Privacy Policy

Overview

Iron Crown Notary ("we," "us," or "our") operates www.ironcrownnotary.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and request our services.

Information We Collect

When you submit a service request form on our website, we collect the following information:

• Your name
• Your phone number
• Your email address
• The service you are requesting (estate signing, apostille, correctional, administrative support)
• Your message or service details

We also use Google Analytics to track general website traffic and user behavior patterns. This data is anonymized and does not identify individuals.

How We Use Your Information

We use the information you provide to:

• Respond to your service request
• Schedule your appointment
• Provide you with service details and pricing
• Communicate updates or changes regarding your appointment
• Maintain business records for compliance and service delivery

We do not use your information for marketing purposes without your consent. We do not sell, rent, or share your personal information with third parties.

Calendly Integration

We use Calendly for appointment scheduling. When you schedule through Calendly, Calendly's privacy policy applies. Please review Calendly's privacy policy for details on how they handle your information.

Notary Records Retention

When you request notarization services, we maintain a notary record of the transaction. Texas Government Code Section 406.014(g) requires notaries to retain these records for a minimum of 10 years (effective September 1, 2025). Your record includes the date, type of notarization, your identification method, and the documents notarized, but does not include your identification number per Texas Administrative Code Title 1, Section 87.60.

These records are kept confidential and stored securely. Access is limited to Iron Crown Notary staff and as required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Your information is stored on secure servers and is accessed only by authorized Iron Crown Notary staff.

Iron Crown Notary maintains Cyber Liability insurance to protect against data breaches and unauthorized access.

Your Rights

You have the right to request access to, correct, or delete your personal information, subject to applicable legal requirements. For requests regarding your data, contact us at shelley.hunt@ironcrownnotary.com.

Notary records maintained under Texas law cannot be deleted during the retention period but may be amended or corrected upon request.

Third-Party Links

Our website may contain links to third-party websites (Calendly, Google, payment processors, etc.). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.

Contact Us

For privacy concerns or data requests, please contact:

Email: shelley.hunt@ironcrownnotary.com
Phone: (214) 537-4799
Hours: Monday–Friday, 9 AM – 6 PM

Changes to This Policy

Iron Crown Notary may update this Privacy Policy at any time. Changes will be effective upon posting to this page. Your continued use of our website constitutes acceptance of the updated policy.